Information collected
We may collect contact details, property information, owner-builder and renovation details, booking preferences, payment references, inspection notes, photographs and report records needed to provide the service.
How information is used
Information is used to quote, take payment, schedule and conduct inspections, prepare and deliver reports, maintain business records and operate the booking and inspection systems.
Service providers
Information may be processed by service providers used for hosting/database services, secure payments, accounting, calendar scheduling, email or other operational functions. Payment card details are handled by the payment provider rather than being stored in our application database.
Cloud storage
Property details, customer information, inspection records, supporting renovation documents, photographs and generated reports may be stored in secure cloud systems used to operate the service.
Access and correction
You may contact the business to request access to or correction of personal information held about you, subject to applicable legal requirements.